Our desire at The Gorham Agency is to make sure you are completely satisfied with your product or service.

You have 30 calendar days to return an item from the date you received it. Your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after checking the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 30 business days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.