Design Request

The Gorham Agency
Brand Consulting + Design

Ready To Start

Your Design

Project?

We’re the business partner you’ve always wanted. We will help you effortlessly communicate your message and instill trust in your tribe. When your brand works for you, you spend less time convincing your tribe how much they need you, and more time living your best life. This can not be done without a strategy. With each client that we take on, we’ll collaborate to create a powerful impression with short and long-term results. As we work together, we’ll gain the clarity needed to craft an unforgettable brand.

WE’RE PERFECT FOR EACH OTHER IF:
You’re an entertainment professional that has been in business at least 3 years. You fully understand your tribe but you’re at a standstill in your business and need assistance getting over what I call “the hump”. You appreciate the aesthetics of clean, classic, & modern design and have no desire in convincing me to compromise the design ethics that we deeply value. You respect that we are professional at my craft with over 12 years of experience.

WE’RE NOT FOR YOU IF:
You are looking for an immediate quote without having a discovery call. You are price shopping and are mainly concerned about who has the cheapest price point versus finding a design agency that will mesh well with your goals. Your personal taste will take priority over what will actually attract your ideal tribe. You don’t have clear business goals, don’t know your tribe, and have no idea what you desire.

Graphic

Design

Unique experiences have the power to change the way your tribe interacts with your brand. We call this influence. If done right, you can leave an impact on those who experience your brand. That’s right, the visuals for your brand are that important. From designing a brand identity system to designing the marketing for your products or events, our team will embrace the role as your brand designers.

Brand Visuals Include:
– Logo Development
– Brand Identity
– Advertisments
– Product Packaging
– Editorial Layout

Web

Design

There are 3 billion people on the internet. Are you ready to do something about it? We’re in the digital age. If you’re not taking advantage of having an online presence you are missing out on a huge amount of revenue that is right there at your fingertips. I will help develop strategies for your social media campaigns and website that will attract your ideal tribe and push you towards becoming a leading brand in your industry.

Brand Online Include:
– Responsive Web Design
– Search Engine Optimization
– Funnel Development
– Social Media Management
– Campaign Strategy

Our Most Frequently

Asked Questions

How can we collaborate?

It’s super easy! Just fill out the below form & design brief. Tell us about yourself and your vision to see if we’re the perfect match. Don’t stress if the design brief seems overwhelming. If an open slot is available, we will schedule a complimentary 15-minute consultation to gather details to create a foundation that provides a clear direction for your brand.

How do I make payments?

All projects under $5000 require a full deposit. All projects over $5000 require a 50% deposit. The remaining 50% deposit is due before files are released or your website will be launched. You can apply for financing through any financial institution of your choice. All invoices are sent via Square. We only accept credit/debit card payments. All deposits & payments are non-refundable; NO EXCEPTIONS.

Do You Offer packages
Yes, we offer a corporate, event, artist, and brand identity packages. Package pricing varies and depends on the number of services requested. Submit a project request below to receive package pricing.
How do we communicate?

We use email as our main means of communication. We like to use email correspondence as a reference when we are able to begin working on a project. This helps us to keep things in order and to keep track of project details and answers to the many questions that we usually have for clients. We communicate with clients often during the design process. We will need specific feedback and your approval to continue the work. Responding to our questions in a timely manner will allow your design to progress. We usually respond right away (same day or within 24 hours).

Pre Queue Projects – Regular communication is critical to the design of your project and those in line behind you. Should you fail to provide necessary files or pieces of information within 7 business of the date invoice was paid, all payments will be forfeited to The Gorham Agency and the project will be canceled without notice.

In Queue Projects – Failure to communicate with us about the design process for a period of 72 hours (whether expectedly or unexpectedly), will result in your project being placed on hold and moved to the end of our current queue. If the design schedule allows, you may pay an additional 25% of the current cost of the project to reschedule at the top of the waiting list.

Finalizing Project – We will make up to 3 attempts to contact you once you’ve received your project preview. After 90 days, your project will be considered final as is and your balance of payment will be due immediately. No edits will be made and no future requests will be initiated until your account is back in good standing.

Who gets the ownership & rights?
All reproduction rights on the copyrighted work are retained by The Gorham Agency. The work may not be reproduced or resold in any form without consent from The Gorham Agency. The Gorham Agency retains personal rights to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes, and the marketing of the Gorham Agency’s business. Where applicable the client will be given any necessary credit for usage of the project elements.
How should I submit content?

All materials (text, images, logos, information, media, etc.) are required BEFORE your project can begin.

ELECTRONIC FILES MAY BE DELIVERED IN THE FOLLOWING FORMAT:
EMAIL, WORD DOCUMENTS, TXT, PDF, JPG, GIF, TIF

To ensure that all images are reflected in the sharpest manner, images must be sent in high resolution (minimum 300 dpi). Images that are not sent in high resolution will result in poor print quality. The Gorham Agency will not be held responsible and reserves the right to decline projects due to poor quality images. All text supplied must be typed. (DOC, TXT, or Email). There will be a $100 fee for text that must be typed by The Gorham Agency. If a particular image is desired, but no high-resolution image has been supplied by the client, a $100 fee that will be added. Hard copies will be returned ONLY when accompanied by a self-addressed stamped envelope.

How will the project be delivered?
All digital projects will be delivered via email. All printed projects will be available for pick up (local only). Otherwise, printed projects will be shipped directly to clients from our third-party printing company.
How long will it take?
Creatively takes some time to build out a successful brand on and offline. Turnaround times will vary depending the complexity of design request. A good rule of thumb to complete a project is:

Print Design 7+ Business Days
Logo Development 14+ Business Days
Web Development 45+ Business Days

We do not guarantee a completion date for any project. We work with an average of 20 clients at a time and though we are able to work on several client projects at once – we do keep clients in order of first come – first serve. If you are in a hurry and need something expedited, please reference our rush fees.

Can I expedite a project?

Of course! An additional expedite fee will be charged when a request for a project to be completed within fewer than the recommended business days. Turnaround times will vary depending on the number of revisions and the complexity of those changes you request. This is not to be mistaken with rush shipping/delivery of printed turnaround times. Rush shipping/delivery costs will vary based on printer.

What files do I get?

All logos, we will send you PNG (transparent background) & EPS (editable) files. All projects used for print, we will be provided a (CMYK) JPEG. All project used for web, we will supply your files an (RGB) JPEG.

If you desire the PSD/AI (editable) files for a print or web project, please send us an email. PSD/AI (editable) files are available for an investment of 3 times the base rate. Please note, the PSD/AI file includes all the layers of the finalized artwork and will be released once payment is received.

How many revisions?
Our base pricing includes one concept and up to 2 rounds of edits per item without incurring additional design fees of $50 per set of revisions. There is a cap on the number of changes within a set of revisions. If you finalize a project and you see something that needs to be changed or fixed – you will be charged a revision fee of $50 (this even includes typos that may have been a mistake on our part). Be sure to proofread before finalizing a design. Turnaround times will vary depending on the number of revisions and the complexity of those changes you request.

Before projects are sent to our third-party printing company, all clients will have the opportunity to review/proofread each job to ensure accuracy. Once the job receives approval for print, NO CHANGES MAY BE MADE. The Gorham Agency is not responsible for any misspellings, punctuation, or formatting after your last approval.

Can I get a refund?

Any design projects can be canceled at the discretion of the client, in writing (email is acceptable). All deposits & payments are non-refundable; NO EXCEPTIONS. If after project commencement client communication (face-to-face, telephone, or email) stops for 90 days, the project may be terminated, without notice, and The Gorham Agency shall retain ownership of all copyrights. 

Do you offer printing?
The Gorham Agency subcontracts all print work to a third-party company. Printing costs paid to The Gorham Agency are non-refundable accept if printing error is determined to be our fault. We are not liable for spelling errors, damages incurred due to printing errors or problems from our files if full specifications from your printer were not provided or were incorrect/inaccurate, or if you supply the wrong files to your printer. We provide the design files via email or online only. All printed items will be shipped directly from a third-party company. No actual items will be shipped to you from The Gorham Agency.
Do you offer consultations?
All new projects (packages) come with a complimentary 15-minute consultation. We are available Tuesday – Friday between the hours of 12:00 PM and 4:00 PM (PST) to schedule a consultation at a rate of $200 per hour.
Get Started

Are You Ready To Start A Design Project?

Fill This Form Out

Please Allow 24 Hours For a Response (Thank You)

4 + 4 =

It can be difficult to choose the right business to partner with without seeing proven results. Check out our most recent creative design projects on Instagram.

Get Our FREE Personal Branding Checklist

© 2012-2020 The Gorham Agency, LLC | Building Industry Leading Brands | San Diego, CA | Terms | Privacy Policy

error: Content is protected !!